Written by Jason Zweig in the WSJ.  Article.

Great article on things to know for your first job at a company.  

A really interesting interview with the SVP of “People Operations” at Google. Leave it to Google to use a term that better describes the role. Sure beats “Human Capital” and other phrases I have heard over the years. Google has reached a lot of conclusions empirically that I’ve known from years of hiring on Wall…

Check out this great story about customer service from Morton’s Steak House!

Ritz-Carlton Hotels are renowned for their brilliant customer service. Well, here’s a wonderful story of this in action, and it involves Joshie the Giraffe! When Chris Hurn’s family came back from their holiday at the Ritz-Carlton on Amelia Island in Florida they unfortunately returned without Joshie the Giraffe, Chris’s young son’s ‘best friend’! They’d left…

Carmella sent me this great article on the key characteristics that CEO’s look for in their staff. A great deal of helpful info. Read the article here.

Read this interesting article in the NY Times about the qualities that CEO’s are looking for in their team.