Joshie the Giraffe – A Story of Customer Delight!

Ritz-Carlton Hotels are renowned for their brilliant customer service. Well, here’s a wonderful story of this in action, and it involves Joshie the Giraffe! When Chris Hurn’s family came back from their holiday at the Ritz-Carlton on Amelia Island in Florida they unfortunately returned without Joshie the Giraffe, Chris’s young son’s ‘best friend’! They’d left […]